Shipping

Shipping and Delivery time
The only shipping option selectable while ordering via our online shopping cart is Royal Mail or UPS ground. For other shipping methods or options please e-mail us . Please allow total delivery time of 7-15 business days for depending on product availability.

Manufacturer's Warranty
In the event that a product needs to be returned to a manufacturer for service or warranty work, the customer is responsible for all shipping arrangements. Please refer to manufacturer policies regarding the procedure and cost of shipping returns; please contact them for details.

Billing

Credit card payment
Your order will only be processed if your credit statement billing address is same as your shipping address. We have perceived these precautions for the safety of our customers and us. Due to recent fraudulent credit card charges we only ship to the correct billing address for credit card payments.

Pictures and Descriptions
Spreefree does not guarantee descriptions to be completely accurate and denies all liability. Typos can happen and we apologise if there is a misrepresentation. All prices, descriptions, and pictures can change without further notice

Return Goods

The products can only be returned after written authorisation from Spreefree.co.uk. Returned products must be addressed to Spreefree.co.uk with delivery paid for. The returned products must be in perfect conditions, carefully packaged and without any sort of modification with respect to reference and series numbers. They must have their labels intact, along with their stamps or marks permitting their resale. In the event of non-authorised or non-conforming return of goods, the merchandise will systematically be returned to the customer at this expense.
Return costs incurred during transit are to be covered by the customer.
To return the product please Contact us for further instructions.

The costs arising due to the return of the goods will be refunded if the guarantee of conformity is applicable to the returned goods.
The product should be returned by the national postal service.
When your product is returned, Spreefree.co.uk will take care of ensuring that it is repaired or replaced. Any returned product must be accompanied by a copy of your invoice, the guarantee certificate (in the box) and a returns coupon.
The guarantee does not apply when malfunctioning results from damage caused by exterior elements, accidents (notably electrical, physical damage, misuse etc.) any actions that are against the advice and instructions given in the product manual.
The guarantee conditions also exclude all products that have been modified or repaired by the customer or a non-authorised repair centre.
In case where the warranty is not applicable for the reparation, the manufacturer will quote a price for repair.

• the replacement of consumables (batteries, lights, fuses, aerials, headphones, microphones, recording heads or playing heading ...)
• the irregular usage or non-conforming usage of products. Please consult the instruction manual delivered with your product.
• malfunctioning due to usage with accessories (power cables etc)
• malfunctioning due to repairs effected by non-authorized personnel
• malfunctioning due to external causes
• malfunctioning due to non-conforming usage of the product (professional usage, collective usage etc)