Do you ship internationally?
Yes, we do ship products internationally.
What payment methods do you accept?
We accept all major credit and debit cards, such as: Visa, Master Card and Switch. However your order will only be processed if your credit statement billing address is the same as your shipping address.
How long does it take to process and ship orders?
All orders are processed and shipped within 7 to 15 business days depending on product availability.
Which shipping method do you offer?
Royal Mail and UPS are the available shipping options.
Why does it take 7 – 15 business days to receive my order?
Due to the high volume of sales we have perceived these precautions for the safety of our customers and us. Due to recent fraudulent credit card charges, we take precautionary steps to ensure security measures are met and we also allow for this time frame depending on product availability in the event of low stock levels.
How do I know what's in stock on your website?
All of the products listed on Spreefree are in stock unless specified otherwise.
Reward Programs FAQ
There are currently one reward program in operation at Spreefree.co.uk. The Free Gift option.
The Reward Programs works as follows:
Every Purchase comes with a free gift.
One item bought in a single purchase = 1 free gift (From a range of choices)
2 or more items bought in a single purchase = 1 free gift with a larger range to choose from in the store.
The more items you buy in a single purchase, the lager the choice of a free gift to choose from. The more you spend the more you gain.
Q: What is the Reward Point Program?
A: To thank you all for your support and to offer future incentives to you we would like to give something back, this is why we have launched this great Reward Point Program.
The Reward Point Program began on Saturday 07 April, 2007.
Q: Is there a charge for joining?
A: No. It is completely free to join.
Q: How is shopping from your store different from other online stores?
A: Every time you make a purchase you get a choice of a free gift to add to your purchase or a discounted item.
Free Gift
Q: What free gift or discounted item can I choose from?
A: This depends on the item(s) you choose to buy. The more you spend in a single purchase; the larger the choice of free gift you can choose from.
Q:When do I get a free gift or discounted item?
A: You get a free gift or discounted item with purchases using a credit / debit card. You receive a choice a free gift or a discounted item per purchase.
Q: How does the free gift work?
A: Just before you make your purchase, you will be asked if you would like to choose a free item with your purchase. The more items you have in your shopping cart; the larger the choice of free gift or discounted items. You will then be shown a list of items for you to choose from to add to your purchase.
Q: Does every purchase in your store come with a free gift?
A: Yes! Every item purchased comes with a choice of a free gift or a choice of a discounted item to add to your purchase(s).
Please note: we reserve the right to make changes to the Rewards Program at any time without prior notice. The rate shown here will always be current. For further details please refer our Condition of Use.
Q: Conditions of Use
A: Conditions of Reward Programs
- Reward Programs are only available to registered SpreeFree.co.uk customers.
- Reward Programs Reward can only be collected and used with online purchases and are only validated at SpreeFree.co.uk.
- Reward Programs are non-refundable and cannot be transferred between customers’ accounts.
- Reward Programs are non-transferable or exchangeable for cash under any circumstances.
- Reward Programs will not be refunded for any cancelled order.
- All Reward Programs earned subsequent to a cancelled order are invalid and do not qualify.
- In the event of any unauthorised activity, misuse or abuse of this service may result in the termination of your account and is at the discretion of Spreefree.co.uk. For further details please refer to our Conditions of Use
All decisions are final and are at the discretion of Spreefree.co.uk in retrospect to all reward programs and their conditions of use
Q: When Problems Occur
A: For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.
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